What type of interaction is necessary for Modifier 95 to be applicable?

Modifier 95 is specifically used to indicate that a service was delivered through real-time audio and video telecommunication. This is relevant in situations where a provider delivers a service remotely, ensuring that a patient receives care while not physically present in the same location as the healthcare provider. Real-time audio/video interaction allows for a clear assessment of the patient's condition, much like an in-person visit, which is crucial since the modifier distinguishes such services from other forms of communication that may not involve direct visual contact.

Other forms of communication, such as written communication, email interactions, and telephone consultations, do not meet the criteria needed for Modifier 95. These methods lack either the visual component or the synchronous nature of interaction that is essential for applying this modifier. Therefore, Modifier 95 is reserved exclusively for scenarios where both audio and visual cues are present and actively exchanged during the consultation.